Shipping policy

Shipping & Return Policy – ajaas.store

Thank you for shopping with ajaas.store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

All orders are processed within 1–2 business days.
Delivery typically takes up to 7 business days from the date of dispatch, depending on your location.
Once your order is shipped, you will receive a confirmation with tracking details (if available).
Delivery times may vary during holidays, sales, or due to unforeseen circumstances.

Return Policy (5 Days)

We offer a 5-day return policy from the date of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase is required.
Items damaged due to misuse or normal wear and tear are not eligible for return.

How to Request a Return

To initiate a return, please contact us within 5 days of delivery at:
ajaasstore@gmail.com
Include your order number and reason for return in the email.
Our team will guide you through the return process.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to your original payment method.

Support
For any questions, concerns, or assistance, feel free to contact us at:
📧 ajaasstore@gmail.com

We appreciate your trust in ajaas.store and look forward to serving you again!